Dear client,
Thank you very much for your comments. Our goal is that all our guests enjoy their stay at the Bahía del Duque and feel cared and pampered. We apologize if we have not achieved our goal this time.
We are very surprised to read your comment considering that the human team is the most awarded aspect of the hotel and the best valued on TripAdvisor and on other platforms. We are very proud of all of them and the service they provide so that our clients enjoy an unforgettable experience.
Once again, thank you for your comments that encourage us to continue working on our customer service as we have done up to now.
Yours sincerely,
The Management