Dear FarAway,

Thank you for taking the time to share your experience with us at our uniquely styled hotel! We're thrilled to hear that you enjoyed the vintage decor, spacious rooms, and thoughtful touches like the small Smeg refrigerator, rocking chair, and the inviting sofa by the window. Your detailed observations truly capture the essence of the atmosphere we aim to create.

We appreciate your feedback regarding the air conditioning, and we apologize for any inconvenience it may have caused. Your creative solution of leaving the window open is noted, and we'll certainly explore ways to improve the noise levels for a more comfortable stay, especially during the warmer months.

We regret any disturbance caused by the nighttime construction outside, and we appreciate your understanding as we work to minimize any potential inconveniences for our guests.

It warms our hearts to read your positive comments about our trendy, relaxed, and friendly staff. Creating a welcoming and helpful environment is our priority, and we're delighted to hear that our team contributed to the relaxed vibe you enjoyed.

Regarding the lobby atmosphere, we aim to strike a balance between a social and tranquil environment. We appreciate your observation and will continue to monitor and enhance the overall guest experience in this space.

We're grateful for your thoughtful review and the opportunity to host you. We look forward to welcoming you back for another enjoyable stay, perhaps with a few improvements based on your valuable feedback.

Warm Regards,

Ron & Team @ Ace BK