Dear Guest, Thank you for your feedback regarding your recent stay at our Hotel. I was very pleased to learn that you had an overall positive and enjoyable experience and that you found the staff to be pleasant. I would like to take this opportunity to apologize for the housekeeping in your guestroom, as that is not the way we typically take care of our guests. We have discussed this topic with the housekeeping managers so they may be aware of your comments. I know that does not change your experience but I hope that you can feel confident that we heard your concern. Thank you for your patronage and we look forward to welcoming you back to the Trump International Hotel & Tower New York-Central Park in the near future.

Dear Guest, Thank you for choosing to stay at Trump International Hotel Tower New York-Central Park and for taking the time to post a positive review of your experience. I do hope you will be returning to visit us again in the near future; we certainly look forward to welcoming your return.