Sadly, this review is full of inaccuracies .What this review does NOT state is that the guest left possessions openly visible, scattered around the vehicle around the Holiday season. This is like an open invitation to thieves, who sadly are especially on the prowl for carelessness during this period. The vehicle was broken into the DAY OF THEIR RETURN, a few hours prior to their arrival. Therefore we could not contact them. We tried to file a Police Report, but were informed that only they could do so. Our registration cards clearly state " do not leave valuables in your vehicle" and there are signs in the parking lot clearly stating the we are not liable for theft or damage to vehicles in the lot. Standard practice for most commercial properties. In spite of this we DID, REPEAT DID, REFUND the guest the cost of one room on his return as a courtesey. The guest categorically knows why that was reversed.We expected the guest to be a man of his word, and unfortunately, that was not the case.The statement about regular break-ins is fundamentally untrue, or else we are sure the reviews here would reflect the same.