Dear Franss,
Greetings from the Mercure Grand Jebel Hafeet.
Thank you for your wonderful review of the Mercure Grand, and I am pleased to note that you had a great time at the resort.
We are delighted to hear that we met your expectations , you had enjoyed the wonderful views of the hotel, good rooms, restaurant and rich buffet breakfast.
As a valued guest your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.
Thank you for choosing the Mercure Grand Jebel Hafeet and we hope to welcome you again in the near future.
Best regards,
Rima Rawass
General Manager