Dear Sander170...,
Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments on TripAdvisor. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way.
We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and I have personally communicated your praise to the entire team.
We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again.
Respectfully,
Bassam Abu Hassan
Hotel Manager