Redelijk hotel, maar Gedateerd in de zwembaden zie je versleten en gescheurde tegels ontbijt is prima
Kamer ook zeer gedateerd , maar de matrassen zijn goed en airco werkt naar behoren De prijzen van bar en restaurant zijn ex btw en ex fooi dus dat komt er bij
Voor Indonesische maatstaven is het dan aan de dure kant
Dear 04329KProbertb
Greetings from Prama Sanur Beach Bali
Thank you for your honest review! We appreciate you taking the time to share your feedback.
We're glad to hear you found our breakfast selection enjoyable and that the air conditioning and mattresses met your expectations.
We understand your comments regarding the dated appearance of the pool area and rooms. We are always looking for ways to improve our facilities, and your feedback is valuable to us. We are currently exploring renovation plans, and your experience helps us prioritize areas for improvement.
Regarding the pricing transparency, we apologize for any confusion caused by the prices not including VAT and gratuity. We'll be sure to review our signage and communication to ensure guests are fully informed upfront.
We appreciate your understanding that pricing may vary depending on local standards. We strive to offer competitive rates while maintaining the quality of our services.
We hope to have the opportunity to welcome you back in the future, and to showcase any improvements we make based on your valuable feedback.
Prama is een heel fijn hotel is goed en goeie ligging vooral het personeel is heel vriendelijk en behulpzaam bij het ontbijt restaurant is er zo,n vriendelijke dame die we in middels kennen en ons altijd welkom heet in het Prama hotel zij gaat volgend jaar oktober met pensioen we gaan haar zeker missen maar de rest van het personeel van het restaurant zijn zeker ook vriendelijk en aardig.het zwembad is geweldig mooi groot, genoeg bedden en een.mobiele bediening op skeelers. De kamers worden ook goed schoon gemaakt,onze kamer 158 die jongen was altijd heel behulpzaam en zeer vriendelijk top .
Dear Mr./s. Indodad,
Thank you for taking the time to write such a lovely review of Prama Sanur Beach Bali. We are thrilled that you enjoyed your stay with us and found our location, pool, and breakfast to be exceptional.
It brings us immense joy to know that our staff, especially the friendly lady you mentioned, made a positive impact on your experience. We understand that her absence due to retirement might be a cause of slight disappointment, and we truly appreciate your kind understanding.
We are committed to providing excellent service to all our guests, and your kind words about the friendliness and helpfulness of the entire restaurant staff are greatly appreciated. We will ensure to pass on your compliments to the entire team.
We are also glad to hear that you found your room (158) to be well-maintained and that our housekeeping staff provided exceptional service. Your positive feedback regarding the cleanliness and helpfulness of the staff is very valuable.
Thank you once again for choosing Prama Sanur Beach Bali and for sharing your wonderful experience. We look forward to welcoming you back in the future, and we wish you all the best in your retirement, [Guest Name]!
Sincerely,
The Prama Sanur Beach Bali Team
Wij verblijven hier inmiddels alweer voor de 7e keer. En altijd genieten we van de service en de kwaliteit van het hotel.
Inmiddels kennen we veel lieve medewerkers. Zij laten je echt thuis voelen.
De kamers zijn prima. Het hotel heeft drie geweldige restaurants en een gezellige bar aan het strand.
Dear Mr. Ton H.,
Thank you for taking the time to share your wonderful review of Prama Sanur Beach Hotel. We are truly delighted to hear that you have chosen to stay with us for the 7th time and have consistently enjoyed the exceptional service and quality our hotel offers.
It brings us immense joy to know that you've built relationships with our staff members. Their dedication to creating a warm and welcoming environment for our guests is something we take immense pride in.
We appreciate your kind comments about our comfortable rooms, diverse culinary options at the three restaurants, and the inviting beachfront bar. We strive to provide a well-rounded experience for our guests, and your feedback assures us we're on the right track.
Thank you once again for choosing Prama Sanur Beach Hotel, and we look forward to welcoming you back for another memorable stay in the future.
Sincerely,
The Prama Sanur Beach Hotel Team
Het was weer erg fijn in dit hotel!
Vriendelijk personeel, geweldig ontbijt buffet, bamboe bar met iedere avond muziek en dans show, lekkere restaurants! Kamers en badkamer iets gedateerd maar schoon
Kortom aanrader!
Tip voor hotel: clean the beach daily from plastics!
Dear Mr. Teriben,
Greetings from Prama Sanur Beach Bali
Thank you so much for taking the time to share your positive review of our hotel! We're thrilled you enjoyed your stay, especially the friendly staff, delicious food and drinks, and lively entertainment.
We appreciate your honest feedback regarding the room and bathroom. While we continuously strive to maintain a high standard throughout the hotel, we're always looking for ways to improve. We'll certainly consider your suggestion and keep it in mind for future enhancements.
Regarding your tip about beach cleaning, we take environmental responsibility very seriously and have regular beach cleaning initiatives in place. We'll continue to explore ways to further contribute to a clean and healthy beach environment.
Thank you again for choosing our hotel and for your valuable feedback. We look forward to welcoming you back soon for another unforgettable stay!
Sincerely,
Prama Sanur Beach Bali
Fijn en mooi hotel!
Badkamer mag wel iets aan gedaan worden qua onderhoud.
Grote zwembad is ook wel aan een onderhoudsbeurt toe!
Maar voor de rest fantastisch hotel, zeer vriendelijk personeel en niks is te veel voor het personeel. Goede bedden en mooie kamers. Wij hadden een deluxe kamer met uitzicht op zee.
Komen hier zeker wel weer terug!
Dear Mr/Mrs 929edh,
Greetings from Prama Sanur Beach Bali
Thank you so much for taking the time to share your detailed review of your recent stay! We're thrilled that you found the hotel beautiful, enjoyable, and had a fantastic experience with our friendly staff. We sincerely appreciate you highlighting the comfortable beds and the breathtaking sea view from your deluxe room.
We take your feedback regarding the bathroom and pool maintenance very seriously, and we apologize for any inconvenience it caused during your stay. We understand that these aspects impacted your overall experience, and we assure you that we are committed to providing a well-maintained environment for all our guests.
While we cannot discuss specific plans publicly, please know that we are actively addressing concerns like bathroom and pool upkeep as part of our ongoing maintenance efforts. We are prioritizing these areas to ensure they align with the high standards we strive for.
We are delighted to hear that you will consider returning, and we hope to have the opportunity to welcome you back soon and demonstrate the improvements we've made. Thank you again for your valuable feedback.
Sincerely,
Prama Sanur Beach Bali
