Dear Aburgt, Thank you for taking the time to share your experience. We are happy to read that you had a good stay.
We are sorry that we were unable to meet your expectations regarding the room. I can assure you that this is not the image we want to convey of our hotel and that this situation is not one of our habits. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Astrid Hotel, Antwerp, we look forward to welcoming you back.
Kind regards,
Front Desk Team
Radisson Blu Astrid Hotel Antwerp