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TownePlace Suites Owensboro

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3365 Hayden Rd, Owensboro, KY 42303-8310
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TownePlace Suites
111 US$
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Travelocity111 US$
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Kamer en suite (31)
Dineren (7)
Zakencentrum en evenementenruimtes (6)

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Gratis parkeren
Gratis snelle internetverbinding (wifi)
Zwembad
Fitnesscentrum / sportruimte
Gratis ontbijt
Kinderactiviteiten (kind-/gezinsvriendelijk)
Huisdieren toegestaan (hond-/huisdiervriendelijk)
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How can a brand new hotel have such paper thin walls?? The walls were so thin that we could hear the guy next to us when he sneezed and clearly make out all his phone conversations. Unfortunately, we could also hear his TV all. night. long. When we called the front desk, they said they'd send someone up, but they only called. Thirty minutes later when the TV was still blaring at 1:30 am, we called back and they told us they had called the room, but no one had answered, so there must not be anyone in there. For the love. We asked to be moved to another room the next night, which they accommodated. However, since there were only 10 cars in the parking lot for a hotel with 4 floors, why were they putting people right next to each other in the first place? Our new room was the same status but much bigger, leading us to wonder why we hadn't gotten that room to begin with since we're Platinum members. The rooms are nice and well-appointed with small kitchenettes - two stove burners, microwave and medium-sized fridge along with silverware, pots, pans, and dishes. The bathrooms have good quality shampoo, conditioner, and bath gel in the shower (no mini bottles), but the entire bathroom only had one hook and a tiny sink vanity - seemed like a really poor use of space. On the bright side, each bedside had ample plugs and USB ports. We tried the free breakfast our last morning and what we had was good - muffins, fruit, hard boiled eggs, turkey sausage. There was also a waffle maker and oatmeal. The gym looked really nice and spacious with a lot of cardio and weight machines (and free weights). Overall, we wished we'd just stayed at the Courtyard Marriott that we've always stayed at. If it ain't broke, don't fix it... unless what's broken are paper thin walls.
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Antwoord van Passenger58033356038, General Manager bij TownePlace Suites Owensboro
Gereageerd 4 weken geleden
Dear SmellieSmurf Thank you for taking the time to share your experience. We do apologize that your stay did not meet your expectations, but I was happy to see that the staff did everything possible to accommodate you and to address the situation appropriately. You nicely pointed out the features of our hotel and why we are best designed for guest staying multiple nights. I hope you enjoyed the Container Store ELFA closets. Did you know that they could be customized to fit your specific storage needs. With this warm weather, we have had quite a few guests utilizing both our firepit and the Webber grills located by our front entrance. We do encourage people to find the Marriott brand that best meets their needs and expectations. For instance, I love our complimentary breakfast, but some people prefer ordering from a menu in the Courtyard Bistro. We are happy that you know what you like from Marriott and are staying in the family. Safe Travels, Curt B,
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Theyrefused to issue me even a partial refund even though I contacted more than 2 wks. in advance. I as suppose to be a Marriott Club member. I hate to see how they treat someone who isn't in the club
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Antwoord van OWBTS, General Manager bij TownePlace Suites Owensboro
Gereageerd op 10 nov. 2019
Dear Sadalia S, I was so sorry to see your review. We pride ourselves on doing everything we can to assist our guests. I was surprised to hear of your cancellation issue. Marriott's standard cancellation policy is 48 hours before the day of arrival, unless there is a special event or some such Item. We have not had any special event dates since we opened earlier this year. With that in mind, there are only two possible scenarios that I can think of where we would deny a refund so far in advance. The first is if you choose to book an ADVANCE PURCHASE rate. These rates offer great discounts, but they are a no change no cancellation, billed within 24 hours of booking rate. The websites even require you to check off a box that says, I understand that this will be billed to me immediately and that I will not be allowed to change or cancel without full penalty. The other situation I can think of is when you book through sites other than marriott.com. Anytime you book through a site, you are subject to their rules and regulations, not ours. I apologize for your frustration, if your experience was for anything other than the two scenarios above, please contact me at the hotel directly to see what we can do to assist you. Travel Safe... Curt B General Manager
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Perfect hotel for our weekend getaway. Brand new. Loved the spacious room, shampoo, conditioner and body wash in shower. Comfortable bed. Salt water outdoor pool. Very friendly staff. Several restaurants, cinema and shopping within a mile. Everything you need.
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Brand new hotel! The staff at the front desk is very friendly and helpful Offering advice on nearby local eateries. Although the hotel appears to be in the middle of nowhere it’s actually less than a mile from every restaurant or retail store you could hope for. I will definitely be staying here on all future trips to Owensboro.
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PRIJSKLASSE
106 US$ - 146 US$ (Op basis van de gemiddelde tarieven voor een standaardkamer)
LOCATIE
Verenigde StatenKentuckyOwensboro
AANTAL KAMERS
102
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Veelgestelde vragen over TownePlace Suites Owensboro
Welke populaire attracties liggen er in de buurt van TownePlace Suites Owensboro?
Attracties in de buurt zijn Smothers Park (4,7 mijl), Bluegrass Music Hall of Fame & Museum (4,9 mijl) en Reid's Orchard (2,8 mijl).
Wat zijn de accommodatievoorzieningen van TownePlace Suites Owensboro?
De populairdere voorzieningen bestaan onder andere uit gratis wifi, inclusief ontbijt en zwembad.
Welke eet- en drinkopties zijn beschikbaar bij TownePlace Suites Owensboro?
Gasten kunnen genieten van inclusief ontbijt tijdens hun verblijf.
Zijn er parkeerplaatsen beschikbaar bij TownePlace Suites Owensboro?
Ja, gratis parkeren is beschikbaar voor gasten.
Welke restaurants liggen er in de buurt van TownePlace Suites Owensboro?
Restaurants met een gunstige locatie zijn Rolling Pin Pastry Shop, Colby's en Fetta Specialty Pizza.
Zijn er sportvoorzieningen bij TownePlace Suites Owensboro?
Ja, gasten hebben toegang tot zwembad en fitnesscentrum tijdens hun verblijf.
Zijn huisdieren toegestaan in TownePlace Suites Owensboro?
Ja, huisdieren zijn meestal toegestaan, maar het is beter om vooraf te bellen ter bevestiging.
Is TownePlace Suites Owensboro toegankelijk?
Ja, het biedt rolstoeltoegang. Voor specifieke vragen, raden we je aan om vooraf te bellen.