Apart from the "music" and my taxi driver from the airport having to stop and ask for directions, it's a fairly nice place. Shower pressure is fantastic even on 13th floor. Room service food was reasonable and delivery was quickish.
We received a warm welcome by the front desk staff. The room seemed quite nice upon first glance. However, the bed was uncomfortable and the pillows were rock hard. The room smelt of stale cigarette smoke which permeated into all of my clothes. The nightclubs raged all night long. The loud, thumping music stopped at 9am each day. The buffet breakfast left a lot to be desired. Overall, it seems to be more of a place for people who want to party all night long.
If there was a - in the ratings it would get - 7 Has to be the worst hotel we ever stayed in. 15 floors. All night clubs on ground floor, 4th floor and 15th floor. The whole hotel vibrates from the loud music. All night. It’s a hotel for undesirable clients (for want of a better description) A few altercations between security & guests…. Pillows rock hard. Breakfast was non existent on our first morning until we complained, Even then the food was dire. Such a shame. As it’s a new hotel. Location is good. Housekeeping do their best. The only good point was Khadijah in reception. She was very kind & understanding to us.
Very bad environment, non friendly personnel, no experience in hospitality, no respect for guests. I have experienced a disgraceful racist behavior by one of the Asian worker-girl in their spa's counter just because I am an Arab. I do not recommend it at all!
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