My wife and I spent our anniversary at Grabouw Lodge and the friendliness, hospitality, food and overall experience was excellent. DStv channels a bit limited but overall stay was very good with great advice on outside activities in the area
After reading the review on Safari Now and other websites, We booked 2 single rooms for a business trip over the weekend. We arrived and staff were friendly but I immediately noticed that the couches in the lounge were damaged and very threadbare and this should have been a warning sign. We fell into bed after a late set up and woke up at 04h00 for an early start...on getting out of bed, I noticed a cluster of holes in my sheet, then looked at the pillow cases and the advertised "300 thread count cotton percale linen" should be changed to 300% THREADBARE linen. We returned to our rooms at 16h00 on Saturday and the rooms had not been made up or cleaned. Holy sheets were as I had left them... We called the manager and she arrived to assist. After 4 changes of sheets and pillow cases we found ONE set that was not scuffed or torn. I opted to have the bed made with sheets only as the room was so hot and stuffy without ventilation or air-conditioning that there was no need for a duvet. Cleaners scurried in but were a bit disorganised and ended up leaving a dirty bucket in the bathroom without cleaning anything, removed towels and floormats and left the used coffee cups in the rooms. The manager's response to the linen and threadbare couches is that the 'owners are away and they will replace on their return' The entire lodge is in a bad state - and the damage isn to recent, it is the result of years of neglect. No wifi in the rooms, very limited DSTV channels (sport and action movies), broken air conditioners (Room 1 and 2), torn threadbare linen, dusty carpets, blown light bulbs and spider webs in the corner of the room...the list goes on. Rate was R 900 per night bed and breakfast for a single. Not a cheap room. We were very disappointed with the accommodation and are waiting for a revised invoice from management discounting this rate. Check carefully before you book at this venue! It is not a great choice.…
This lodge is central to the Grabouw and Elgin Valley area with awesome views over the valley. The rooms are clean and nicely decorated. The staff is super friendly and willing to assist with anything you need. To top it off...very very reasonable rates.
Hier verbleven, terwijl die deelnemen aan de Afrikaanse X trail Run. Netjes schoon en vriendelijk personeel. Ontbijt is inbegrepen, maar we hadden ontbijt tijdens de race , dus kan ik geen commentaar geven. De bar koelkast in de kamer werkt goed. De plaats is volledig Halaal.