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FERGUS Style Pollensa Park SPA

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360
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Zwembad en strand (170)
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61Enigszins geschikt om te wandelen
Cijfer: 61 van 100
16restaurantsbinnen 0,5 km
3attractiesbinnen 0,5 km
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FERGUS Style Pollensa Park Spa*** een veel belovende naam die het hotel niet echt waard is! Het hotel is wat ouderwets maar de algemene indruk was wel netjes. Toch zal een uitgebreide renovatie niet misstaan! De kamers prima met eigen airco, ruim balkon, en een badkamer met bad
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Antwoord van Mariona B, Director de Relaciones con Clientes bij FERGUS Style Pollensa Park SPA
Gereageerd op 5 okt. 2015
Dear Rodger, Thank you for sharing your review, and for your nice words regarding location, confort of the rooms and the swimming pool. We appreciate your comments, they help us to make our services better day by day. The hotel has been totaly refurbished during winter 2014-2015, and has been upgraded to 4*. We hope we'll have the pleasure to welcoming you back again in the future, Best regards, Management FERGUS Style Pollensa Park Spa
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Wij hebben een fijne vakantie gehad ik port de pollenca, maar het hotel is zeker geen 4 sterren waard. Het personeel is op zich vriendelijk en lijkt behulpzaam. Wij hadden gelukkig niet voor all-inclusive gekozen, wij hoorden van verschillende mensen die er ook verbleven dat
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Antwoord van Mariona B, Director de Relaciones con Clientes bij FERGUS Style Pollensa Park SPA
Gereageerd op 16 jul. 2015
Dear phyllis1991, Firstly we want to thank you for spending your time writing and sharing your comments about our hotel with the Tripadvisor community, and give us the opportunity to reply to your review. As we readed in the comments on the reservation you made, you asked for a room with separate beds, on the 6th or 7th floor and with sea views, but, as you had booked a promo room, we couldn’t satisfy your requeriments, it wouldn’t be fair for the rest of the guests that have paid for a sea view room, plus the hotel is very busy. In our registered data we noticed that the reception manager offered you the possibility of upgrading (with an extra cost) to a room on the fifth floor with sea and pool views, but finally it wasn’t to your like. We don’t know if this was the motivation for you to comment about services that you didn’t use, like the All Inclusive, since you had hired bed &breakfast, but again we consider that this is not fair, as the other guests feel free to comment their own experiences. Nevertheless we appreciate your lovely words about the breakfast buffet, and about the friendliness of our staff. Some other things that you put on your comments are simply not true. We are really sad that you didn’t feel comfortable in our hotel, but, in case that you change your mind and like to visit us again, we will be very pleased to welcome you back, Kind regards, Management FERGUS Style Pollensa Park Spa
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In april hebben wij hier een aantal nachten verbleven. Wij hadden dit hotel uitgezocht omdat dit hotel goede fiets faciliteiten heeft en vanwege de ligging. Op Tripadvisor heeft dit hotel een redelijk goede beoordeling en dit speelde zeker mee in onze keuze. De fietsenstalling
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Deze beoordelingen zijn machinevertalingen vanuit het Engels. Machinevertalingen weergeven?
Met deze jaren prachtige Britse zomer tanende, en hebben uitgeput onszelf met andere activiteiten en uitstapjes. Ik en de vrouw hadden een beetje meer zin in de zomerzon en een beetje relaxen. Naar aanleiding van aanbevelingen van vrienden met betrekking tot het resort, hebben
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Antwoord van Fergus H, Director de Relaciones con Clientes bij FERGUS Style Pollensa Park SPA
Gereageerd op 5 sep. 2018
Dear Phil, Thank you for posting a great review on your stay with your wife. We really appreciated you taking the time to comment on our hotel. It is a pleasure to have had you here. We offer clean comfortable rooms for our guest to have a relaxing stay. We have done some refurbishing. We do apologize for any inconvenience while you were here. Our professional, friendly staff really works hard at making sure guests are well accommodated. We hope you and your wife felt catered to. Our pool area is very popular at summer time, and we try to have enough sunbeds for all our guests to enjoy. Entertainment is geared to both young and adults. It really is an asset to have a good entertainment and activity team. They go way out to make sure everyone is having a good time. We hope you and your wife found some activity of your liking. It is great to know you found our pool water warm. It is wonderful to have a nice swim when it is really hot outside. Our buffet meals are all cooked fresh daily. We provided fresh produce for our guests’ enjoyment. We have a variety of dishes to satisfy, even the most finicky palate. Our chef and kitchen team take pride in presenting different courses to choose from with great delight. We are happy you have enjoyed our culinary choices. All our staff thanks you for your words of praise. They really appreciate it when guests recognize their hard work and their friendly professional style. We apologize for any inconvenience and take note for future reference. We look forward to hosting you and your wife here soon again. Regards, Management FERGUS Style Pollensa Park SPA
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Dit was mijn eerste keer reizen alleen met mijn dochter en we hadden een geweldige tijd. Hotel was fantastisch, veel eten keuzes en personeel is een eer. Zwembad was geweldig, zelfs als het druk was, voelde het niet als een aanrader
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Antwoord van Fergus H, Director de Relaciones con Clientes bij FERGUS Style Pollensa Park SPA
Gereageerd op 5 sep. 2018
Dear guest, Thank you for posting a wonderful review on our hotel based on your stay with us. It is greatly appreciated when guests take the time to leave a comment We are happy you and your daughter had a great time here. Travelling for the first time alone with your child can be demanding and challenging. Our staff is always willing to help to make our guests’ stay as comfortable as possible. They greet guests with a smile and are a real asset to the hotel. Thank you for your kind words, we will certainly let them know. Our pool area gets very busy at summer time. It is a popular place to be at early in the morning or in the afternoon. Guests take the opportunity to just relax and chill out. We try to have plenty of sunbeds for everyone. It is very refreshing to take a swim in the pool, and enjoy its warm to cool waters. We hope you and your daughter relaxed, and had a good time while just lying around. We also think our pool is brilliant! Thank you for your words, they are well received. Our culinary choices are very extensive. We have good quality and plenty to go around. Our meals are freshly cooked and well presented. It gives us great pleasure to satisfy even the most exquisite palate. We are really happy you and your daughter had plenty to choose from. We value our guests’ comments. Thank you for recommending our hotel and we hope to host you and your daughter here again in the not so distant future. Kind regards, Management FERGUS Style Pollensa Park SPA
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Albumcategorieën
Alle foto’sReizigerKamer en suiteZwembad en strandDinerenGezins- en speelplekkenZakencentrum en evenementenruimtes
Professionele foto in opdracht van TripAdvisorFERGUS Style Pollensa Park SPA
The Double Room with Sea View at the FERGUS Style Pollensa Park SPA
Professionele foto in opdracht van TripAdvisorFERGUS Style Pollensa Park SPA
The Junior Suite at the FERGUS Style Pollensa Park SPA
View from room again...gorgeous
ROOM
view of Puerto Pollensa bay from room 822
VorigeVolgende
12345674
Could hotel send me an e.mail address.Thank you
The hotel has been taken back under management of the Cabot group - maybe worth checking their website?
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Alle antwoorden weergeven
Yes to tea making facilities but I didnt like the entertainment much .
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YES. As stated on both replies , seaview = high floor reqd , and YES to indoor pool , with stated rules applied.Never used the indoor pool as outdoor pool was good and the beach was close anyway...plenty of areas around the gardens to relax in peace and quiet , honestly , something for everyone here at this hotel.
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Alle antwoorden weergeven
Is this Hotel far from Main shopping and restaurant area?Thinking of booking for this year
I agree with all the previous comments. There is a bar and some shops on a side street next to the hotel and a bike hire shop opposite but the sea front is only 2 minutes away with lots of shops and restaurants within walking distance. There are buses to Pollensa and Alcudia not too far away too.
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The hotel does have there own entertainment team, who when we were there in late September, were organising events every day. My recommendation would be to contact them directly, as they can advise you on there planning. One thing to look out for is the entertainment board opposite the reception, as this lists the week ahead events, when we were in the hotel. Donald813
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Alle antwoorden weergeven
VorigeVolgende
12345696
"Boek geen promokamer, dan kom je in de slechtste kamers van het hotel en moet je bijbetalen voor een kamer op een hogere verdieping"
PRIJSKLASSE
95 US$ - 367 US$ (Op basis van de gemiddelde tarieven voor een standaardkamer)
OOK BEKEND ALS
pollensa park hotel port de pollencapollensa park pollencahotel pollensa park
VOORHEEN BEKEND ALS
Pollensa Park
LOCATIE
SpanjeBalearenMallorcaPort de Pollenca
AANTAL KAMERS
316
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