Keystone Resort

Keystone Resort Beoordelingen

Ski- & snowboardgebieden
Meer lezen
16:30 - 20:30
Dinsdag
9:00 - 20:30
Woensdag
16:30 - 20:30
Donderdag
16:30 - 20:30
Vrijdag
16:30 - 20:30
Zaterdag
16:30 - 20:30
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Voorgestelde duur
2-3 uur
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Adres

4.0
63 beoordelingen
Uitstekend
38
Heel goed
12
Voldoende
5
Slecht
2
Vreselijk
6

Kimberly K
11 bijdragen
jan. 2022
Sorry if duplicate. Do not go to Keystone!!! You will starve to death. Only maybe 4 restaurants are open, they say reservations and carry out-- not true. You can't get a reservation and they do not offer carry out due to Covid!!! Maybe someone should tell you that before you get up on a side of a mountain and can't eat!!! When you do manage to eat the staff at the restaurants act like they are doing you a favor by serving you!!! Someone should say nothing in River Run village is open!!!! The stores and restaurants open and close without having a schedule!!! Everything is dirty !!! I knew when we left that village we would have Covif and we did!!! The whole family tested positive when we got home. It was literally Hell to stay there for a week! We even had a very nice place to stay and it did not make up for the torture Keystone
Geschreven op 17 januari 2022
Deze beoordeling is de subjectieve mening van een lid van Tripadvisor en niet de mening van TripAdvisor LLC.

FoodieMoy
7 bijdragen
dec. 2021
While I usualIy dedicate time to good reviews and just ignore bad service, based on my latest experience I will being doing both in 2022. Reason: Bad Service or products waste people's time, money and pose risk of danger to customers and if I can help prevent others from loosing their time, money and put themselves at risk I will.

On this note: I DO NOT RECOMMEND YOU WASTE YOUR TIME and MONEY GOING TO THIS "RESORT". With this said, I will say that the Rockies are one of the most beautiful places on earth, and we made the best out of this vacation, but you do not have to go to this resort or any to see them.

Here are just some of the the BAD experiences encountered:

1. Activities like tubing not available, while they were on other resorts

2. Resort Restaurant options are hyped and priced as 5 star experiences, when they are no different than a Mall Food cart dining experience, the Mall Food cart delivering better quality at a fraction of the price. We went to a restaurant at River Run called Montezume (Zuma). The service provided by the waiter was great, however, one of their main food focus was Steak at over $40. I ordered mine Medium and it came back well done. I sent it back and it came back a little bit above raw (this is dangerous and the Health dept. should inspect this restaurant). If a restaurant main offering is steak and the kitchen can't tell between the different steak temperatures, well maybe that kitchen needs better cooks, especially if you are trying to sell yourself as a fine dining experience, you may need to make a more assertive decision relating to whose in the kitchen delivering the food to your customers. At the end of the day it's about the food quality and delivery. ;)

3. Too noisy with all the ambulance sirens. Folks want to relax when they are on vacation, not feel like they are on a war zone...

4. Accessibility was a pain. For example we wanted to go tot he River Run New Years Event, but did not since we didn't know how we would be able to get back tot he hotel.

5. Overall this resort is too expensive for what it offered.
Geschreven op 5 januari 2022
Deze beoordeling is de subjectieve mening van een lid van Tripadvisor en niet de mening van TripAdvisor LLC.

Ryan T
Oskaloosa, IA120 bijdragen
jul. 2021
We played 9 holes on a July afternoon on the River Course. It is a beautiful course. The pro shop staff and the course rangers were extremely nice. We played after 3:00pm to get the afternoon rate. We also had to rent 3 pairs of clubs. We did not realize until we arrived that after 3:00pm, there is no charge for the rental clubs. That was a very nice surprise!!
Geschreven op 9 juli 2021
Deze beoordeling is de subjectieve mening van een lid van Tripadvisor en niet de mening van TripAdvisor LLC.

Tonya M
1 bijdrage
My husband decided to surprise me with a weekend getaway out of the city. When we arrived the direction took us to a building that doesn’t even exist any longer and there was a sign on the door telling us to drive somewhere else to check in. Upon our arrival to the condo which was 9pm ..we noticed it was very outdated and dirty with broken blinds and torn furniture.
We were told the pool/ hot tub closed at 6pm, kinda a bummer after a longggg drive.
When we woke up the view from our room was beautiful.
However with the sun gleaming through the windows we noticed just how dirty the unit truly was.My husband being a clean freak broke out the broom and the mop and decided he was going to clean it first day. Absolutely not acceptable considering we paid over $200 a night for this unit!
So I called the front desk and they said they could move us to a different unit.
Again the new unit was very outdated and the bed was very uncomfortable. We were in a unit just above the exhaust room which made a horrible sound the entire rest of our stay.
Also, The biggest disappointment was that we were charged $35 for a resort fee to use the resort but ironically everything we wanted to use cost extra money even the pool … also the lady at the pool was anything but pleasant and was adamant on charging us to go in …because apparently it wasn’t the pool we were allowed to use however it was the closest pool to our unit. And we were also told by the nice guy at the boat rental station that that was the pool that we were supposed to use.
So we decided to go on the “complimentary” gondola ride which we were told was open til 6:00 pm but as we got there at 4:30 was “just closing”…. Again big bummer!
We came to be on a vacation not to go on a wild goose chase trying to find amenities that were supposed to be included in our resort fee that clearly are not. and lastly the water pressure in the shower was droplets so if you have long thick hair do not plan on washing it during your stay.
The best part of our getaway were the views!
Geschreven op 3 juli 2021
Deze beoordeling is de subjectieve mening van een lid van Tripadvisor en niet de mening van TripAdvisor LLC.

DisneyDarwin
Spring, TX1.104 bijdragen
mrt. 2021 • Alleen
I’ve always loved Keystone, but today was probably the single worst day I’ve ever had on the slopes...and that was with glorious weather! The culprit was twofold: crowds and lack of crowd management. If you are going to sell that many tickets (criminal), you at least ought to have some crowd control. Parking was totally overwhelmed, the lift lines were a screaming nightmare, and it was like ants on the slopes - you had to have your head on a swivel to avoid hitting anyone or being hit. I felt the crush of people All Day - not the skiing experience you want. I guess they really meed the money.
Geschreven op 7 maart 2021
Deze beoordeling is de subjectieve mening van een lid van Tripadvisor en niet de mening van TripAdvisor LLC.

Baopham316
Wichita, KS323 bijdragen
feb. 2021
this is a great place to ski or snowboard. the runs are long and the lift lines were short. the views were spectacular.
Geschreven op 2 maart 2021
Deze beoordeling is de subjectieve mening van een lid van Tripadvisor en niet de mening van TripAdvisor LLC.

Trav4Lyfe12
Elmhurst, IL53 bijdragen
dec. 2020 • Gezinnen
We booked a sleigh ride and the directions from the service rep was “just put keystone adventure center in your gps”.
We did that and it sent us to the back. We then hd to talk to 3 other people and drive around to find it. We showed up at the time of departure but they had already left and never called to ask where we were. I then called and spoke to a supervisor who couldn’t have been more rude. She was horrendous and showed zero empathy.
Geschreven op 7 december 2020
Deze beoordeling is de subjectieve mening van een lid van Tripadvisor en niet de mening van TripAdvisor LLC.

Erica D
Baltimore, MD219 bijdragen
aug. 2020
We stayed here through our RCI exchange and it was okay. Not great. Certainly not premium as at other resorts. It was great being at River Run as it seemed to have the most going on. Despite things showing as 'open' on the website, most things were closed. A couple of restaurants and shops were open at River Run, but we never went to the Lake due to closures. Make reservations at Dillon Reservoir for hikes/boating. Parking is easy and there are carts for luggage. Staff seems irritated by you taking out garbage, but since they aren't providing in-unit cleaning or towel/garbage service I'm not sure why.
Geschreven op 18 augustus 2020
Deze beoordeling is de subjectieve mening van een lid van Tripadvisor en niet de mening van TripAdvisor LLC.

Pegasus e
3 bijdragen
mrt. 2020
Great place but....NEVER BUY INSURANCE WITH American claims management !!!
Keystone ,the resort closed, reservation canceled, never used the ski pass for 2019 -20 !
I was thinking i'm lucky with the ski pass insurance i got , NO NO NO...
so far American claims management reject to refund
Geschreven op 18 april 2020
Deze beoordeling is de subjectieve mening van een lid van Tripadvisor en niet de mening van TripAdvisor LLC.

Paul C
O'Fallon, IL12 bijdragen
feb. 2020
We stayed at the Springs and noticed the changes. Remodeled, but eye wash, not useful changes. A ref with water dispenser and ice maker, but not plumbed to a water line. Had to call for ice cube trays. We also had no housekeeping during a 5day stay. You empty you trash by taking it down to the basement parking garage. Questionable value for what you pay. Ask questions when making your reservation.
Geschreven op 25 februari 2020
Deze beoordeling is de subjectieve mening van een lid van Tripadvisor en niet de mening van TripAdvisor LLC.

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Veelgestelde vragen over Keystone Resort

Keystone Resort heeft de volgende openingstijden:
  • Di - Di 09:00 - 20:30
  • Wo - Za 16:30 - 20:30