Don Queco Cigar Bar
Don Queco Cigar Bar
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The Westin Puntacana Resort and Club, Punta Cana 23000 Dominicaanse Republiek

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JKaySeven
Charlotte, NC4 bijdragen
Stellen
We took a trip for the first time to the Dominican Republic. We stayed at the Westin Resort, Punta Cana. By far our favorite place during the visit was the Don Queco cigar bar! Spent many hours there being treated wonderfully by the staff and most of all by Jose Ventura. Food, cigars, rum, anything we wanted. Truly a great place and the staff was wonderfully helpful, truly looking after our well being to make every aspect of our trip pleasant. Special thanks to Jose, Hector, and the whole staff. We will be back.
Geschreven op 13 november 2020
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.

24K60763
New York, NY27 bijdragen
Stellen
We stayed here from 2/27 - 3/4/19. The resort itself is a quiet place. Nothing much to do here unless you play golf. Good place for just having a luxury quiet time by the beach on day time then hang out at Don Queco after dinner.
We really enjoyed hanging out at Don Queco each night. They have good cigar choices and plenty of drinks to pair.
The staff are great. We were mostly tended by Meranyeris Medina. She’s awesome! She remembered our preferences. She knows exactly how we want our cigars, how we want our whisky served.
I would hang out in this place again if given the chance.

Geschreven op 5 maart 2019
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Dear 24K60763, Thank you for taking the time to write your kind review. There is so much to do at The Puntacana Resort & Club. Walking distance from The Westin you can find Playa Blanca where you can practice all kinds of water sports. At the Kite School (kayaking, kitesurf, and sailboat) and at the Dive Center they offer scuba diving, snorkeling, fishing, coral reef gardening, and a tour of the underwater museum. At the Puntacana Ecological Foundation they have tours of the environmental programs such as beekeeping, worm compost, sustainable agriculture, aquaponics, vegetable gardens, Zero Waste, protecting the ridgeway hawk, turtle conservation, and of the Indigenous Eyes Ecological Park and Reserve -lagoons where you can swim with turtles- included when staying at the Westin and horseback riding. At the Oscar De La Renta Tennis Center you can play tennis. We inlclude all day shuttles to the Puntacana Village where you can find different restaurants and to Bluemall Puntacana. And there are also 7 restaurants at the resort to choose from. We are glad you enjoyed Don Queco Cigar Lounge at The Westin and that you found our staff to be "great". Our staff is committed to excellence in service and we will be sharing your comments with them. They strive to walk extra mile to make our guests' stay a memorable one. We hope to welcome you again in the near future and that you can enjoy all the activities Puntacana Resort & Club has to offer!
Geschreven op 6 maart 2019
Dit antwoord is de persoonlijke mening van de managementvertegenwoordiger en niet de mening van Tripadvisor LLC.

EricsTrips
Jacksonville, FL31 bijdragen
Zaken
I come to the Westin at least once a year for work and this cigar and rum bar is the highlight of this hotel for me. Delicious rums, exquisire cigars for those that smoke, and cozy, sanctuary-like ambience providing a real escape from the day. The main man in there, Victor, is excellent! Very knowledgeable about the products on offer and super attentive to his clients. Can't wait for my next visit!
Geschreven op 24 juli 2018
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Dear EricandRyan, We appreciate you taking the time to write a review and your encouraging words about Victor. We will definitely let him know and are sure he will be very pleased and motivated to keep on offering his knowledge and attentive service to our guests. We are proud to be able to share our local products with guests from other countries. Thank you for recommending Don Queco Cigar Lounge at The Westin at Puntacana Resort & Club and we hope this is the first of many visits!
Geschreven op 25 juli 2018
Dit antwoord is de persoonlijke mening van de managementvertegenwoordiger en niet de mening van Tripadvisor LLC.

Joshua C
18 bijdragen
Alleen
Don Queco Cigar Bar and Victor really made my trip complete. Victor was attentive, helpful, friendly and just a wonderful person to be around. The service around the resort is slow and we were quite upset, until we found Victor. Victor offered the best service I have ever had at any restaurant or hotel. I cannot say enough about Victor and the comfortable atmosphere he creates in the Cigar Bar. He offers fantastic recommendations and makes the best drinks. Even if I don't stay at the Westin again, I will certainly return to Don Queco to see Victor again!
Geschreven op 23 juli 2018
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Dear Joshua C, Thank you for taking the time to recommend Don Queco Cigar Bar at The Westin at Puntacana Resort & Club. It is people like Hugo that help us to offer our guests stay to be one to remember. He will be delighted to know of your kind words. We will share your comments with department heads to make sure we can make your experience a better one if you decide to return. Your opinion is very important to make any necessary adjustments. We hope you visit us again.
Geschreven op 25 juli 2018
Dit antwoord is de persoonlijke mening van de managementvertegenwoordiger en niet de mening van Tripadvisor LLC.

Jacques R
Miami, FL3.644 bijdragen
Vrienden
Don't even bother reading any review! This is THE place to come and have a nice cigar some drinks and be VERY well served by Carmencita and Victor Period!
Do I have to write more? No, this is as good as it gets.... I have stated in the hotel review that if it was not for this place we would have changed the hotel for this years trip!!! The hotel has decreased in service quality, so we are considering going elsewhere.... but this place for our group is a magnet!!!!
Carmen, gracias!!!! Muchas gracias como siempre!!!
Enjoy
Geschreven op 11 mei 2017
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Greeting Mr. Jacques, First of all we are delighted that you've found this place to be special, because it is, most because of the profesionalism and attention of the staff. We are very sorry to hear that the experience waesn't as pleasant as always, we definetely going to work on the service issues you encountered so that next time you give us the chance to exceed your expectations! Hope to see you soon!
Geschreven op 9 juni 2017
Dit antwoord is de persoonlijke mening van de managementvertegenwoordiger en niet de mening van Tripadvisor LLC.

Jacques R
Miami, FL3.644 bijdragen
Vrienden
Carmencita, Victor, I wish I had people like you working with us period! What a service... Impeccable, professional, spotless!!! You make this hotel stand out from many others...
I don't mean to say that service as a whole is good in Dominican Republic, but this cigar lounge goes that extra mile ALL THE TIME!!! this has been out third year in a row and it simply gets better every time!!!
Thank you very much for making our golf tournament a special one when we are not on the links!!!
We love you....
Geschreven op 19 mei 2016
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Greetings Jacques R Thank you very much for your comment, we take a lot of pride of our staff and their passion to service, i will pass this comment to Victor and Carmen who i know will be delighted. Thank you again and we hope to keep seeing you at our Cigar Lounge!
Geschreven op 27 augustus 2016
Dit antwoord is de persoonlijke mening van de managementvertegenwoordiger en niet de mening van Tripadvisor LLC.

Arthur S
Litchfield Park, AZ3 bijdragen
Stellen
Victor is the reason why i'm going to the Cigar Bar each night Im here. Victor was extremely helpful, kind and knowledgeable. I can tell Victor genuinely cared about my experience as he exceeded my expectations. Good vibes and good times.
Geschreven op 1 april 2016
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Dear Mr. Arthur, Thank you very much for your comment, we take a lot of pride of our staff and their passion to service, i will pass this comment to Victor who i know will be delighted. Thank you again and we hope to keep seeing you at our Cigar Lounge!
Geschreven op 14 april 2016
Dit antwoord is de persoonlijke mening van de managementvertegenwoordiger en niet de mening van Tripadvisor LLC.

Jaume A
Madrid, Spanje76 bijdragen
Vrienden
Next to the hotel lobby there is this classy bar, decorated in classical US premium lounge style, but with a walk in humidor with an impressive range of cigars; assistance from the lady running it was so helpful she proved to be a true cigar aficionado; but the best was yet to come she also suggested an excellent premium rum. Back in the US you would be paying well over $100 for that quality of drink and cigar, but because she suggested local premium brands not known internationally the bill was $25, nice.

As room for improvement, the food menu was sub average, a pity.
Geschreven op 28 november 2015
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Greetings - Jaume A Thank you very much for your review, we are delighted you had an amazing time at our Cigar Bar, we have worked on the food menu and trust me it's a lot better!, we hope you come back again soon so you can see for yourself. Thank you!
Geschreven op 17 maart 2016
Dit antwoord is de persoonlijke mening van de managementvertegenwoordiger en niet de mening van Tripadvisor LLC.

Cigarmaker
Santo Domingo72 bijdragen
Vrienden
Un excelente lounge, quizás el segundo mejor de la Rep. Dominicana.
Confortables sofas, buena selección de cigarros dominicanos y servicio impecable.
Carmen y Victor son exquisitos y muy atentos.
Geschreven op 8 juli 2015
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Saludos - Cigarmaker Muchísimas gracias por su comentario, estamos honrados que nos califique como el 2do mejor del país!, para nosotros es un placer y esperamos tenerlo de vuelta!
Geschreven op 17 maart 2016
Dit antwoord is de persoonlijke mening van de managementvertegenwoordiger en niet de mening van Tripadvisor LLC.

kimmarie72
Appleton, WI12 bijdragen
Stellen
After visiting Don Queco, my husband became a loyal fan and now a cigar loving man! Toured the factory, shopped in the gift shop and of coursed smoked the best cigar ever!!
Geschreven op 8 juli 2015
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Greetings - kimmarie72 We are delighted you and your husband had a wonderful time at the Cigar Bar! We hope to see you both again soon!
Geschreven op 17 maart 2016
Dit antwoord is de persoonlijke mening van de managementvertegenwoordiger en niet de mening van Tripadvisor LLC.

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